Privacy Policy & Legal Disclaimers
Transparency, Corporate Data Protection, and Intellectual Property Notice
Important Notice: Trademark Disclaimer & Independent Reseller Status
Pengju Robotics Co., Ltd. is an independent global wholesale distributor and supplier of pre-owned, surplus, and tested industrial automation equipment and spare parts. We are an autonomous trading company and do not operate as an authorized distributor, agent, representative, or affiliate of the original equipment manufacturers (OEMs).
All brand names, trademarks, registered trademarks, logos, model designations, and OEM part numbers referenced on this website (including but not limited to FANUC, ABB, KUKA, YASKAWA / MOTOMAN) are the intellectual property of their respective owners. Their mention on this website is strictly for identification, comparative description, and technical compatibility purposes under the legal doctrine of Nominative Fair Use.
Unless specifically stated in writing, products sold by Pengju Robotics are pre-owned or decommissioned industrial surplus, and OEM factory warranties may not apply. All quality assurances, performance verifications, and return policies are provided solely by Pengju Robotics in accordance with our proprietary 45-Item Outgoing Inspection Standard.
1. Introduction & B2B Scope
This Privacy Policy explains how Pengju Robotics Co., Ltd. ("we," "us," "our," or "Pengju Robotics") collects, processes, and protects corporate and technical inquiry data when you visit https://pengjurobotics.com/ (the "Service").
As a global B2B trading enterprise, our Service is intended exclusively for commercial entities, including automated production plants, engineering integrators, equipment maintenance contractors, and wholesale dealers. We do not provide consumer retail services, nor do we intentionally collect personal consumer data or data relating to minors.
2. Information Collection and Commercial Inquiries
To process wholesale equipment quotations (RFQ), verify physical stock availability, and manage international freight delivery, we may collect business contact information, including but not limited to:
- Commercial Contact Data: Corporate name, business email address, direct contact person, corporate telephone number, and instant communication identifiers (e.g., WhatsApp, WeChat).
- Technical Procurement Details: Industrial robot model specifications, OEM part numbers, teach pendant firmware requirements, voltage/payload specifications, and fault diagnostic notes provided by your maintenance engineers.
- Transaction & Logistics Data: Corporate billing address, customs declaration consignee details, destination port/airport of entry, freight forwarder consignments, and bank wire payment verifications.
- Automated Diagnostic Usage Data: IP addresses, browser specifications, operating system details, time-stamped visit logs, and referring URL paths used to improve server stability and prevent malicious network attacks.
3. How We Use Business Data
All corporate and inquiry information collected by Pengju Robotics is utilized strictly for legitimate B2B industrial operations:
- Technical Verification & Quoting: Matching OEM part numbers against our 1,000+ physical warehouse inventory database to provide accurate pricing and testing logs.
- Order Fulfillment & Export: Preparing commercial invoices, packing lists, air freight documentation (DHL / FedEx / TNT), and sea freight customs filings.
- Quality Inspection Archiving: Retaining machine inspection records and serialized bench-test documentation associated with your purchase for warranty accountability.
- Business Communications: Providing direct customer support, dispatch tracking notifications, and answering urgent maintenance requests.
4. Global Data Transfer & International Logistics
Pengju Robotics operates engineering, warehouse, and dispatch facilities headquartered in China. When you submit an inquiry or purchase contract, your data will be transmitted and securely processed in our operations center in China.
To fulfill international supply agreements, corporate consignee details must be shared with authorized third-party logistics carriers (such as DHL, FedEx, and licensed customs freight forwarders). We ensure that all third-party logistics partners handle shipment documentation in strict accordance with standard commercial confidentiality agreements.
5. Commercial Data Security & Confidentiality
We treat all client procurement schedules, factory equipment lists, and part number inquiries as commercially confidential. We implement physical, electronic, and administrative safeguards to prevent unauthorized access, alteration, or disclosure.
While no electronic transmission over the public internet can be unconditionally guaranteed against zero-day vulnerabilities, we utilize industry-standard SSL/TLS encryption across our domain and enforce restricted internal access controls across our inventory and sales management databases.
6. Third-Party Websites & Protocols
Our website may provide reference hyperlinks to third-party equipment manuals, industrial bus protocol specifications, or carrier tracking portals. Pengju Robotics assumes no responsibility for the content, privacy practices, or operating procedures of external websites. We advise your legal and engineering teams to examine the privacy terms of any third-party resource you access.
7. Your Enterprise Data Rights
Commercial clients and procurement representatives have the right to:
- Verify, correct, or request updates to their business contact records.
- Request the deletion of non-essential commercial contact details from our active sales contact database (subject to statutory accounting, export customs, and tax retention obligations under international trade law).
- Opt out of commercial inventory updates and wholesale surplus bulletins at any time by contacting our compliance desk.
8. Contact & Legal Inquiries
If you have any questions regarding this Privacy Policy, our intellectual property notices, or data handling practices, please contact our administrative desk through the official channels below: